RETURNS + EXCHANGES
If you received your item(s) and aren't happy with them, you have 30 days from the date of purchase to return them back to me. please include a note and a copy of your shipping form. This helps us figure out the original purchase. Local drop off can be coordinated for Thunder Bay orders. Shipping will be at your cost unfortunately. Please ensure that the clothing has not been washed or worn and is basically like new. Yes, this includes smells (even good ones) and pet hair. It's hard for me to re-sell smelly, hairy things.
Returns can be mailed to:
538 Selkirk Street South
Thunder Bay, ON
The fastest way to process an exchange is for you to order a new item off the site. When your original item arrives back to me, I can process the refund for the original purchase. I strongly encourage you to double check sizing and keep in mind that when our hoodies/sweaters say "similar to men's slim fit" they are a little smaller than a standard unisex size. This typically means sizing up is the best option for the average person. Exchanges are also pending on what is in stock at the time.